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Refund Policy

 

This Refund Policy takes effect from the date of its publication on this website.

 

This website (www.tnggo.com) sells digital and virtual products, including but not limited to recharge PINs, digital access items, and downloadable content. Due to the nature of these products, all sales are final and non-refundable. By placing an order on our platform, you acknowledge that you have read, understood, and agreed to the terms outlined below.

 

1. No Refunds or Exchanges

Once your order has been confirmed and the product delivered, all sales are final, and no refunds or exchanges will be granted under any circumstances.

 

2. Reasons for Non-Refundability

Digital products are instantly deliverable and reproducible. Once delivered, we are unable to verify whether the item has been used, copied, or shared. For this reason, we cannot accept refund requests.

 

3. Order Confirmation

Upon successful payment, your order is considered completed once the product has been delivered or made accessible via your account or email.

 

4. User Responsibility

You are fully responsible for:

  • Ensure that the product you purchase meets your needs.

  • Providing accurate payment and delivery information.

  • Read and understand this Refund Policy before placing an order.

 

5. Acceptance of Terms

Placing an order signifies your complete understanding and agreement to this Refund Policy. If you disagree, please do not proceed with the purchase.

 

6. Contact Us

If you encounter technical issues with the delivery of your product, please contact us:

  • Email: support@tnggo.com

  • Company: SUPER EASYTOP SDN. BHD.

  • Address: Kuala Lumpur, Malaysia